Customer Service Essentials

This four-part course will guide you through the customer experience and provide tools for delighting customers, managing difficult situations, and becoming a Montana ambassador. For the best experience, we recommend taking this course on a desktop computer using Chrome.

Don't Add Fuel to the Fire

This four part course will help you understand the critical role of effective communication in managing wildland fire events for our business community and visitors, provide practical insights and strategies to prevent misinformation and ensure the safety and satisfaction of visitors, and provide resources to enhance your communication efforts and support community resilience in the face of fire events.