Course curriculum

    1. Welcome to Tourism Workforce Development

    2. Where You're Starting

    3. A Tale of Two Summers

    4. What Is Tourism Workforce Development?

    1. Where Great Hires Are Hiding

    2. Job Posts People Want to Answer

    3. Practice: Rewrite Your Job Post

    4. Checkpoint: Recruiting Scenarios

    1. The First Day Is a Guest Experience

    2. Teach the Destination, Not Just the Job

    3. Checkpoint: First-Week Scenarios

    1. Coaching in the Flow of the Shift

    2. Paths, Not Just Positions

    3. Checkpoint: Keeping Your Team

    1. Where You Are Now

    2. Your 90-Day Tourism Workforce Plan

    3. 90-Day Plan Worksheet

    4. Keep Growing Your Team

About this course

  • $9.95
  • 18 lessons
  • 0 hours of video content

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